Job Type: Permanent
MIS Associate
Position Overview
The MIS Associate is the primary data operator for field and partner operations. Reporting directly to the Regional MIS Manager, this role ensures that data meets company standards and is processed accurately, that databases are current, and that dashboards and reports reflect real-time programme performance. This is a hands-on technical role requiring close involvement in the active programmes. The right candidate is methodical, takes direct ownership of data quality outcomes, and can work accurately under deadline pressure. The majority of time is spent in data systems, verification queues and reporting tools.
Key Responsibilities
1. Daily Data Operations (35%)
Data Verification & Quality Control
• Receive, process and verify daily data submissions from manufacturing partners.
• Apply structured data-cleaning protocols to flag errors, duplicates and incomplete records before further processing.
• Maintain the verification queue with a target turnaround of under 72 hours per submission.
• Log all flagged cases with clear documentation of the issue and resolution.
Database Management
• Update and maintain partner databases covering inventory, serialisation and performance.
• Generate scheduled data extracts (daily, weekly, monthly) for reporting and compliance purposes.
• Maintain version control on all working shared databases.
2. Monitoring & Evaluation Support (30%)
• Support the design, testing and deployment of ODK/KoboToolbox forms for monitoring and evaluation activities.
• Clean, validate and package monitoring datasets to the required standards.
• Support data reviews by identifying and correcting data integrity issues.
3. Compliance (20%)
• Compile and maintain organised documentation for internal and third-party audit requirements.
• Ensure all data logs meet compliance standards for verification.
• Review field activity data against project targets and flag anomalies.
• Maintain a consistently structured digital filing system across shared drives.
4. Partner & Field Team Support (10%)
• Provide first-line technical support for field enumerators and partner staff on ODK/KoboToolbox submissions.
• Troubleshoot form submission errors and resolve data collection issues in the field.
• Deliver targeted training refreshers when partner or enumerator submission quality drops below threshold.
• Support partner representatives with database access and reporting queries.
5. Reporting & Documentation (5%)
• Maintain real-time dashboards for monitoring partner performance.
• Produce weekly performance reports for the Regional MIS Manager and Senior Leadership.
• Prepare ad hoc reports and data pulls as requested.
• Document technical processes and SOPs in the shared MIS Toolbox (institutional knowledge base).
Qualifications & Competencies
Education
• Bachelor’s degree in Information Technology, Computer Science, Statistics, Data Science or a closely related field.
• Candidates with a relevant diploma and at least 1 year of demonstrated MIS/data experience will be considered.
Experience
• At least 1–2 years in a data management, MIS, M&E or data operations role.
• Exposure to environmental monitoring is an advantage.
• Experience supporting field data collection teams is a plus.
